February 3, 2013

Apple Services

Need Computer Help?

Call MacHead Technical Support for all of your Apple product support needs. Providing support in-home or at work. Evening and weekend hours available.

Macintosh “Mac”  Computer Support Services:

  • Hardware and software troubleshooting – desktops, laptops
  • Hard drive replacement  – Traditional HDD or Solid State SSD Flash Storage
  • Data transfer – new computer or new drive
  • Limited computer hardware repair – drive replacement, hardware troubleshooting etc.
  • Memory (RAM) installations – upgrade or replacement
  • Mac operating system upgrades – MacOS 9 to MacOS 10.13 and whatever is next
  • Software support – Adobe® Creative Cloud, MS Office, FileMaker Pro
  • Hardware and software installation or upgrades
  • System configuration, such as internet access, software and font management
  • Unbiased hardware and software recommendations

Mobile Device Technical Support:

  • iPhone, iPad, iPod, Apple Watch
  • Out of the box set-up (New system or used but new to you)
  • Syncing data ( iCloud, iTunes, Gmail, Dropbox, etc.)
  • Syncing devices (Sync to the cloud or direct to the computer)

Digital Media Player Support (Apple TV):

  • Apple TV setup and introduction
  • Apple tvOS upgrades

One on One Training:

  • Wired Basic Macintosh Introduction
  • Customized specific software training

Printer Setup:

  • Setup and configuration
  • USB, wired and wifi connections
  • Inkjet or laser printers

Networking:

  • Wired and Wireless Network installations and set-up (existing or new routers)
  • Configuration changes (security or password changes)

Maintenance:

  • Is your system running slow? (MacHead FirstAid can figure out why it is)
  • Preventative maintenance (MacHead will discover potential problems)
  • System optimization (Disk first aid)
  • Data clean-up (Need help organizing or removing old data and software)
  • Malware and Adware removal (Yes the Mac can get these)

Email:

  • Email setup (IMAP, POP, Microsoft Exchange client)
  • Configuration (Setup, Spam filtering, Mail forwarding)
  • Migration (Need help moving to a new email provider or migration from POP to IMAP)

Other Services

  • G Suite (formerly Google Apps for Work) setup and support
  • Amazon Product Support (Echo, Dot and Show)
  • Social media set-up, training, and assistance – Linkedin (MacHead is Linkedin Guru), Facebook, Youtube or Twitter
  • Photo management – iCloud Photo Library
  • Website development and assistance – WordPress, GoDaddy Website Builder and more
  • Email blasts and newsletters – Constant Contact, MailChimp
  • Survey development – SurveyMonkey
  • Cloud-based computing – Google Docs, iCloud, Dropbox
  • eBay & Craigslist sales assist – sell yourself or will sell it for you for a commission

Back-up and Data Recovery:

  • Backup development, implementation, and training – Time Machine to USB, Time Capsule or NAS
  • Archiving development and implementation
  • Data Recovery to a replacement drive
  • Full restore from backup to a replacement drive
  • Drive Savers® Data Recovery Authorized Reseller for extreme drive failures
  • Contact MacHead for a resellers data recovery discount

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