Apple Specialist providing home & business on-site support technical support
Macintosh “Mac” Computer Support Services
- Out of the box set-up (New systems or used but new to you)
- Data transfer – a new computer or drive replacement
- Data migrations between old and new systems
- Operating system upgrades – macOS 9 to the next macOS 13 Ventura
- Software installation and configuration
- Font management and troubleshooting
- Hardware and software troubleshooting – desktops, laptops
- Hard drive replacement – HDD or Solid State SSD and Flash Storage
- Limited computer hardware repair – drive replacement, hardware troubleshooting.
- Memory (RAM) installations – upgrade or replacement
- Software support – Adobe® Creative Cloud, Microsoft Office 365
- Security settings
- Password Management software
- Password recovery or password resetting
- Unbiased hardware and software recommendations
- Remote access / VPN
Mobile Device Technical Support
- iPhone, iPad, Apple Watch
- iOS support (Next iOS 16)
- Syncing data ( iCloud, iTunes, Gmail, Box, Dropbox, etc.)
- Syncing devices (Sync to the cloud or directly to the computer)
Digital Media Player Support (Apple TV):
- Apple TV setup and introduction
- Apple tvOS upgrades
One on One Training:
- Wired Basic Macintosh Introduction
- Customized specific software training
Printer Setup:
- Setup and configuration
- USB, wired, and wifi connections
- Inkjet or Toner printers
Networking
- Wired and Wireless Network (New and existing)
- Routers & cable modems
- Configuration changes (security or password changes)
- Broadband: Charter Spectrum and AT&T setup
Maintenance
- Is your system running slow? (MacHead FirstAid can figure out why)
- Preventative maintenance (MacHead will discover potential problems)
- Run diagnostic software (Directory repair and optimization)
- Data clean-up (Need help organizing or removing old data and software)
- Malware, Adware, Viruses, Pop-up removal (Yes the Mac can get these)
Email
- Email setup (IMAP, POP, Microsoft Exchange client)
- Configuration (Setup, Spam filtering, Mail forwarding)
- Migration (Need help moving to a new email provider or migration from POP to IMAP)
- G Suite setup, migration, and support
Website Development
- Website assistance
- Website contact management
- A simple website to advanced e-commerce sites
- Website developer collaboration
Other Services
Back-up and Data Recovery:
- Backup development, implementation, and training – Time Machine to USB, Time Capsule or NAS
- Archiving development and implementation
- Data Recovery to a replacement drive
- Full restore from backup to a replacement drive
- Drive Savers® Data Recovery Authorized Reseller for extreme drive failures
- Contact MacHead for a resellers data recovery discount
