February 3, 2013

Technical Services

Apple Specialist providing home & business on-site support technical support

Macintosh “Mac”  Computer Support Services

  • Out of the box set-up (New systems or used but new to you)
  • Data transfer – a new computer or drive replacement
  • Data migrations between old and new systems
  • Operating system upgrades  – macOS 9 to the next macOS 14 Sonoma
  • Software installation and configuration
  • Font management and troubleshooting
  • Hardware and software troubleshooting – desktops, laptops
  • Hard drive replacement  – HDD or Solid State SSD and Flash Storage
  • Limited computer hardware repair – drive replacement, hardware troubleshooting.
  • Memory (RAM) installations – upgrade or replacement
  • Software support – Adobe® Creative Cloud, Microsoft Office 365
  • Security settings
  • Password Management software
  • Password recovery or password resetting
  • Unbiased hardware and software recommendations
  • Remote access / VPN

Mobile Device Technical Support

  • iPhone, iPad, Apple Watch
  • iOS support (iOS 17)
  • Syncing data ( iCloud, iTunes, Gmail, Box, Dropbox, etc.)
  • Syncing devices (Sync to the cloud or directly to the computer)

Digital Media Player Support (Apple TV):

  • Apple TV setup and introduction
  • Apple tvOS upgrades

One on One Training:

  • Basic Macintosh Introduction
  • Customized specific software training

Printer Setup:

  • Setup and configuration
  • USB, wired, and wifi connections
  • Inkjet or Toner printers


  • Wired and Wireless Network (New and existing)
  • Routers & cable modems
  • Configuration changes (security or password changes)
  • Broadband: Charter Spectrum and AT&T setup


  • Is your system running slow? (MacHead FirstAid can figure out why)
  • Preventative maintenance (MacHead will discover potential problems)
  • Run diagnostic software (Directory repair and optimization)
  • Data clean-up (Need help organizing or removing old data and software)
  • Malware, Adware, Viruses, Pop-up removal (Yes the Mac can get these)


  • Email setup (IMAP, POP, Microsoft Exchange client)
  • Configuration (Setup, Spam filtering, Mail forwarding)
  • Migration (Need help moving to a new email provider or migration from POP to IMAP)
  • G Suite setup, migration, and support

Website Development

  • Website assistance
  • Website contact management
  • A simple website to advanced e-commerce sites
  • Website developer collaboration

Other Services

Back-up and Data Recovery:

  • Backup system development, implementation, and training – Time Machine to USB, Time Capsule or NAS
  • Archiving system development and implementation
  • Data Recovery to a replacement drive
  • Full restore from backup to a replacement drive
  • Drive Savers® Data Recovery Authorized Reseller for extreme drive failures
  • Contact MacHead for a resellers data recovery discount