February 3, 2013

Technical Services

Apple Specialist

Call MacHead Technical Support for all of your technical support needs. Providing on-site support in your home or business. Specializing in Apple product.

Macintosh “Mac”  Computer Support Services

  • Out of the box set-up (New systems or used but new to you)
  • Data transfer – a new computer or drive replacement
  • Data migrations between old and new systems
  • Mac operating system upgrades – MacOS 9 to MacOS 10.15 Catalina
  • Software installation and configuration
  • Font management and troubleshooting
  • Hardware and software troubleshooting – desktops, laptops
  • Hard drive replacement  – Traditional HDD or Solid State SSD and Flash Storage
  • Limited computer hardware repair – drive replacement, hardware troubleshooting.
  • Memory (RAM) installations – upgrade or replacement
  • Software support – Adobe® Creative Cloud, Microsoft Office 365, FileMaker Pro
  • Security settings
  • Password Management software
  • Password recovery or password resetting
  • Unbiased hardware and software recommendations
  • Remote access / VPN

Mobile Device Technical Support

  • iPhone, iPad, iPod, Apple Watch
  • Syncing data ( iCloud, iTunes, Gmail, Box, Dropbox, etc.)
  • Syncing devices (Sync to the cloud or directly to the computer)

Digital Media Player Support (Apple TV):

  • Apple TV setup and introduction
  • Apple tvOS upgrades

One on One Training:

  • Wired Basic Macintosh Introduction
  • Customized specific software training

Printer Setup:

  • Setup and configuration
  • USB, wired and wifi connections
  • Inkjet or laser printers


  • Wired and Wireless Network (New and existing)
  • Routers & cable modems
  • Configuration changes (security or password changes)
  • Broadband: Charter Spectrum and AT&T setup


  • Is your system running slow? (MacHead FirstAid can figure out why it is)
  • Preventative maintenance (MacHead will discover potential problems)
  • Run diagnostic software (Directory repair and optimization)
  • Data clean-up (Need help organizing or removing old data and software)
  • Malware, Adware, Viruses, Pop-up removal (Yes the Mac can get these)


  • Email setup (IMAP, POP, Microsoft Exchange client)
  • Configuration (Setup, Spam filtering, Mail forwarding)
  • Migration (Need help moving to a new email provider or migration from POP to IMAP)
  • G Suite setup, migration, and support

Website Development

  • Website assistance
  • Website contact management
  • A simple website to advanced e-commerce sites
  • Website developer collaboration

Other Services

Back-up and Data Recovery:

  • Backup development, implementation, and training – Time Machine to USB, Time Capsule or NAS
  • Archiving development and implementation
  • Data Recovery to a replacement drive
  • Full restore from backup to a replacement drive
  • Drive Savers® Data Recovery Authorized Reseller for extreme drive failures
  • Contact MacHead for a resellers data recovery discount
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